Leatt MRX Hans Recall

By
Bill Caswell
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0
2395

2013-leatt-mrx-head-and-neck-restraint-system-mcssIf you hold a race license you most likely received an email this week about a known defect in the Leatt MRX Head & Neck Restraint System. But if you are a track day guy and using it as an extra precaution when lapping with a local club you might not have heard about the problem.  The manufacturer states that “The device can crack unexpectedly” This means it might not do its job in a serious crash and well you could die. You need to stop using it immediately. 

This is the email I received from a numerous sanctioning bodies explaining what to do depending on who you are. Basically, stop using it and return it to where you bought it.

CONSUMER – WHAT TO DO

  • STOP using your MRX device. No other product is affected.

  • CONTACT your point of purchase to return your MRX device for a replacement, refund or credit.

DEALER – WHAT TO DO

  • STOP selling MRX devices. No other product is affected.

  • CONTACT all MRX device purchasers and communicate the contents of this bulletin.

  • ASK all MRX device purchasers to return the device to you for a replacement, refund or a credit. No other product is eligible.

  • RETURN all MRX devices in stock as well as those returned from consumers to your distributor for a credit.

     

DISTRIBUTOR – WHAT TO DO

  • STOP selling MRX devices. No other product is affected.

  • CONTACT all MRX device purchasers and communicate the contents of this bulletin.

  • ASK all MRX device purchasers to return the brace to you for replacement or, if requested, a refund. No other product is eligible.

  • REMOVE the Leatt serial number sticker and SFI sticker from all returned MRX devices, as well as MRX devices in your stock, scan the Leatt serial number stickers, and email them to Edith Wolmarans: edith@leatt.com or fax to: +27-21 55 77 381. Attention Edith.

  • DESTROY all MRX devices returned by dealers and consumer as well as those in your stock by cutting the chassis in half.

WHAT WE DO

  • CREDIT distributors account for all MRX device serial number stickers returned via email or fax, or

  • SUPPLY replacement MRX devices as quickly as manufacturing and quality assurance allows. We apologize for the inconvenience, but safety and quality remain our priorities.

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